Sales Ops Analyst



IT, Sales & Business Development, Operations
Chicago, IL, USA
Posted on Thursday, June 27, 2024

Sales Ops Analyst

  • Sales
  • Chicago, United States
  • Intermediate
  • Full-time


Ready to take your career to the next level?

Skai is looking for the best and the brightest to join our family. We're proud of our industry-leading digital marketing software but we're even prouder of the people behind it. That's where you come in!

A little about the role:

The Sales Operations Analyst will play a pivotal role in driving revenue growth by partnering with sales leadership to identify, implement, and measure success on sales initiatives. Reporting directly to the Senior Director of Revenue Operations, you will leverage your analytical prowess to uncover trends, provide actionable insights, and drive informed decision-making across the organization


  • Strategically support the entire deal lifecycle within Skai’s CRM, sales, and commission systems to optimize efficiency and uphold data integrity.
  • Spearhead the development of process enhancements to streamline sales and revenue operations, ensuring alignment with overarching strategic objectives.
  • Assume ownership of data hygiene and accuracy within the CRM, partnering with Sales managers to uphold standards and drive continuous improvement.
  • Generate and maintain comprehensive reports and dashboards for Sales and Sales management, offering strategic insights to drive performance.
  • Serve as a liaison with other departments (Marketing, Finance, Information Systems), leveraging your deep understanding of the Sales model to enhance data quality and reporting structures.
  • Provide agile cross-functional support and assist Sales management on projects as needed.
  • Deliver tailored training and support to Sales teams on Salesforce processes and best practices.


  • Proven experience in a strategic Sales Operations Analyst role demonstrating the ability to drive revenue growth through data-driven insights and strategic initiatives.
  • Ability to operate autonomously with a high degree of accuracy and accountability in a fast paced environment.
  • Deep understanding of standard business practices related to Sales Operations processes and systems (sales cycle, CRM applications, reporting, sales quotas).
  • Proficiency in both qualitative and quantitative analysis, coupled with exceptional communication skills.
  • Customer-centric mentality with a proven ability to build relationships across various communication channels.
  • Salesforce experience is strongly preferred, complemented by advanced proficiency in Excel and Google Workspace to provide value-add reporting for business insights.

How to Apply:

If you're passionate about leveraging data to drive business results and thrive in a collaborative environment, we'd love to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you're interested in joining our team.

The salary range for this position is $90,000 - $100,000 plus bonus. The actual salary amount will vary depending on the applicants experience, skills and abilities as well as internal equity and market data. This position is eligible for additional bonus compensation, full details will be provided during the recruitment process.


Equal Employment Opportunity:

Skai. is an equal opportunity employer. We strongly encourage and seek applications from women, people of color, and bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions. Also pursuant to the San Francisco Fair Chance Ordinance, we encourage and will consider for employment qualified applicants with arrest and conviction records.

Skai is an E-Verify employer.

Applicants with Disabilities:

Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.