Product Analytics Manager

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About TytoCare

TytoCare is transforming the way care is delivered by enabling leading health plans and health systems to provide remote physical exams, closing the care gap. TytoCare’s Home and Pro Smart Clinic solutions extend high-quality care into homes and community settings, including schools, work sites, urgent care centers, and rural clinics, while leveraging proven engagement models and one of the world’s largest proprietary multi-modal clinical datasets, built from millions of real-world encounters, to power our FDA-cleared, award-winning AI.

Founded in 2012, TytoCare is trusted by more than 240 leading organizations across the U.S., Europe, Asia, Latin America, and the Middle East. Our partners consistently see utilization rates six times higher than traditional telehealth, an average 8.5% reduction in total cost of care, and 11.3% fewer Emergency Department visits, with an average NPS of 83.

About this role

We’re looking for an experienced Product Analytics Manager to play a key role as part of the Product organization. The Product Analytics Manager will lead the domain at TytoCare and work closely with Product, R&D, Sales and Marketing, Customer Success, and BI to drive data-informed product and business decisions.

Key Responsibilities

• Define product success metrics, usage benchmarks, and adoption KPIs across products and customer segments, ensuring alignment with TytoCare’s clinical and business impact goals.
• Own the end-to-end product analytics framework — including event design, tracking strategy, data validation, and ongoing data quality monitoring.
• Perform hands-on deep-dive analyses, working directly with raw data and collaborating with R&D and BI to ensure robust data models, pipelines, and instrumentation.
• Partner with Customer Success and BI to deliver customer-centric insights and support the evolution of the product data infrastructure.
• Build dashboards and analytical models to support product and business decision-making, evaluate feature performance, and establish a continuous feedback loop between user behavior and product development — using data-driven insights to challenge assumptions and prioritize high-impact roadmap initiatives.
• Quantify the clinical and economic impact of TytoCare solutions by analyzing real-world encounter data to validate key performance markers such as reduction in cost of care, improved patient outcomes, and product utilization.
• Translate complex analyses into clear, actionable recommendations for technical and non-technical stakeholders.
• Provide professional leadership in analytics, including team management (if applicable) and contributing to the growth of the analytics function.

Requirements

• Bachelor’s degree in a quantitative field (engineering, statistics, data science, or similar).
• 5+ years of Product Analytics experience in SaaS environments (healthcare or regulated industries – advantage).
• Strong hands-on experience working with large datasets and complex databases, including advanced SQL proficiency and data modeling.
• Experience implementing and maintaining product instrumentation and analytics tracking frameworks.
• Experience with product analytics tools (e.g., Mixpanel, Amplitude, Heap) and BI tools.
• Ability to operate both strategically and technically — connecting business goals with analytical execution and data infrastructure.
• Strong analytical mindset with a passion for data-driven product development.
• Previous management experience – Advantage
• Experience with Qlik – Advantage
• Experience with consumer-facing (B2C) products – Advantage