We are looking for a Market Researcher to join our Market Research and customer insights team, who is passionate about researching what ticks customer behavior and how it connects to big data for the purpose of providing business insights and assisting executives decision-making.

In this role, you will be responsible for building and delivering a wide range of consumer and business research ranging from quantitative surveys and qualitative in-depth interviews. For this position, we are looking for individuals with mixed-methods backgrounds with an understanding of how to integrate diverse sources of insights.

You are focused on results, have the ability to ask, as well as answer, meaningful and impactful questions for businesses, a self-starter, and have demonstrated success in using analytics to drive impactful research.

You will work independently and as a team member.

• Leading end-to-end research projects, including building a research plan, designing research tools, data collection and analysis.
• Designing and executing quantitative surveys using a range of social sciences methods.
• Conducting statistical analysis of surveys through the lens of business impact and growth.
• Designing and executing qualitative research - customer in-depth interviews.
• Communicating results to key stakeholders and distilling actionable recommendations to support decision making.
• Collaborate closely with team members from the market research and data teams.
• Working with internal partners (including product, marketing, business and data teams) to identify and prioritize knowledge gaps in our understanding, and act as an internal consultant on research results implementation.

• BA/ MA in social science (e.g. Psychology, Sociology) with experience in answering social questions.
• 2-3 years of experience in executing hands-on, primary research.
• Knowledge in quantitative research methodologies and design (e.g., building research plans and questionnaires, sampling methodologies, statistical data analysis).
• High proficiency in statistical tools (Qualtrics/ SPSS- must, SQL/Python- an advantage).
• Experience in conducting and analyzing qualitative research, primarily in-depth interviews.
• Comfortable leading cross organizational projects and working in collaboration with internal teams.
• Excellent communicator and storyteller.

At Fiverr, we’re not about checklists. If you don’t meet 100% of the requirements for this role but still feel passionate about the position and think it’ll make your life more fulfilling, we want to hear from you.

At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace, from our community to our product. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.